Shipping policy

 

Processing Times

 

We prepare each order with care to ensure the highest quality.

 

  • In-stock items: shipped within 1–5 business days.

  • Made-to-order items: require 14–21 business days before shipping.


If your order includes both in-stock and made-to-order pieces, we will ship everything together when the full order is ready.

 

 

Shipping Options

 

We ship worldwide (except Russia) using:

  • Canada Post

  • UPS

  • Purolator

 

Shipping rates are calculated at checkout as a flat rate based on your delivery address.

 

 

Free Shipping

 

Enjoy free shipping on all orders over $200 CAD

(before taxes and discounts).

 

 

Delivery Times

 

Delivery times depend on the carrier and your location.


Please note:

 

  • We are not responsible for delays caused by postal services, customs, weather, or other unforeseen circumstances.

  • Once the package is in transit, delivery speed is outside our control.

 

 

International Shipping & Customs

 

Orders shipped outside Canada may be subject to:

 

  • import duties

  • taxes

  • customs fees

 

These charges are the customer’s responsibility and vary by country.

LIA STUDIO does not control or predict these costs.

 

 

Order Tracking

 

When your order is shipped, you will receive an email confirmation containing:

 

  • your tracking number

  • a link to track the package in real time

 

If you do not see the email, please check your spam folder or contact us.